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The main idea behind making a CRM software open source is to ensure that its execution remains error free for a longer period of time. The source code of such free CRM tools can even be distributed or modified to add certain functionalities onto its existing features. Paid and free CRM systems that are open source have their source code available for public access. Open source CRM tools have been lately gaining popularity and many upcoming and established corporates are opting for best free CRM solutions that are open source. CRM referring to customer relationship management is a tool to help companies efficiently manage relations with customers as well as draw analysis regarding sales made from past associations.
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